Free US shipping at $75.00 or more

The Rad Dogby Rad Fam Gear

Shipping & returns

Shipping cost

One method: standard shipping.

First itemEach extra item
Tee$4.95$2.20
Crewneck or hoodie$8.79$2.50

In a mixed order the higher first-item rate applies once, and every other item ships at its extra-item rate. Orders of $75.00 or more ship free.

You see the exact shipping amount in your cart, before you pay.

Delivery time

Every shirt is printed after you order it.

  1. We check your order and send it to print within one business day.
  2. Printing takes 2 to 5 business days.
  3. Standard shipping takes 3 to 4 business days after that.

Your order ships within 6 business days. If we can't ship it by then, we'll email you a new date, and you can cancel for a full refund instead of waiting.

Most orders arrive 6 to 10 business days after you order. Business days are Monday to Friday, not counting US public holidays. Busy seasons, stock and weather can add time, so we can't promise a date. For a gift, order at least three weeks ahead.

After you order

Your confirmation page is your receipt. Save it or take a screenshot: we don't send a confirmation email yet. Every order ships with tracking. For an update or your tracking link, email [NEEDS JARED: support email] with your order number.

Returns

Printed for you. If we get it wrong, we fix it.

Size, color or a change of mind. We can't take returns or exchanges, because each shirt is printed for the person who ordered it. Check the Size guide before you order.

Wrong, faulty or damaged. If your shirt arrives misprinted, damaged, defective, or isn't what you ordered, email [NEEDS JARED: support email] a clear photo within 30 days of delivery. You choose: a free replacement or a full refund. Keep the shirt. There's nothing to send back.

Never arrived. If tracking shows no delivery, tell us within 30 days of the estimated delivery date. You choose: a free replacement or a full refund.

Tracking says delivered, but it isn't there. Email us. We'll help you chase it with the carrier.

Wrong address. Email us at once. We can fix it if the order hasn't shipped. If the package comes back to the printer, we'll contact you to send it again, and a second delivery charge may apply.

Change or cancel. Possible until the order goes to print, which can be the next business day. Not after.

Sales tax

We charge sales tax where we're required to. It's worked out from your delivery address and shown before you pay.

Questions

Email [NEEDS JARED: support email]. We reply within 2 business days.

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