Say hi
Questions about sizing, an order, or a breed you want us to add? Email us. A person reads every message, and we reply within 2 business days.
Email: [NEEDS JARED: support email]
About an order
Include your order number. It's on your confirmation page.
Something wrong with your shirt
Send a clear photo of the shirt and of its label, with your order number, within 30 days of delivery. We replace it or refund you. See Shipping & returns.
Change or cancel
Email us right away. We can only change or cancel an order before printing starts, which can be the next business day.
No phone, no chat
Email is the one place we look, so nothing gets lost.
Who you are buying from
The Rad Dog by Rad Fam Gear is a trade name of Jared McNally Consulting, PO Box 5119, Deming, WA 98244. Email: [NEEDS JARED: support email].
Trouble using the site?
We want everyone to be able to shop here. If something on this site doesn't work for you, email [NEEDS JARED: support email] and tell us what happened. We'll help you place your order and fix the problem.